At UNIVERS TV, we understand that plans can change and you may need to cancel your order. If you need to cancel your order, please follow these steps:
- Contact us through WhatsApp as soon as possible to initiate the cancellation process.
- Provide your order details, including your account information and the reason for cancellation.
Refund Policy:
- Full refund is available within the first 7 days of purchase, provided the issue is due to our service and not a result of any external factors.
- The customer must contact us through WhatsApp and explain the reason for their request for a refund.
- The customer must also provide us with their account details and the location where the refund should be sent.
Please note that our refund policy applies only to purchases made through UNIVERS TV, and does not extend to any third-party services. If you have any further questions about our order cancellation or refund policy, please do not hesitate to contact us through WhatsApp.
We appreciate your business and understand that things can change. Thank you for choosing UNIVERS TV, for your IPTV needs.